Refund Policy
Refund Policy
Fair Trade Refund
We hope that you completely feel free to cooperate with us and will not need to read our refund & return policy. However, if you are not entirely satisfied with our products, please read on...
IF YOU CHANGE YOUR MIND OR CUSTOMIZED A WRONG SIZE, COLOURS OR PATTERNS AFTER YOU PAID THE DEPOSIT
Please contact us by phone or on Whatsapp at +86 13928242123 to let us know.
If the goods are not yet ready, we can fix them for free, but we will delay delivery. If the goods are already done, we are sorry that we cannot refund them, but we will remake them as you ask.
Please contact us by phone or on Whatsapp at +86 13928242123 to let us know.
If the goods are not yet ready, we can fix them for free, but we will delay delivery. If the goods are already done, we are sorry that we cannot refund them, but we will remake them as you ask.
FAULTY REFUND POLICY
Fabrics & Custom prints:
Although the custom printing fabric and solids fabrics made by machines and printers, when hundreds of yards manufacturing, sometimes issues can arise.
In the textile industry business to business trade 5% defects of bulk order should be acceptable.
Fabrics & Custom prints:
Although the custom printing fabric and solids fabrics made by machines and printers, when hundreds of yards manufacturing, sometimes issues can arise.
In the textile industry business to business trade 5% defects of bulk order should be acceptable.
Custom apparel sewing
Custom clothing and baby products are made with the utmost care by experienced workers. So far, we have not received any defects feedback from our customers, but in the garment industry, 3% defects in B2B trading are acceptable for bulk orders.
Custom clothing and baby products are made with the utmost care by experienced workers. So far, we have not received any defects feedback from our customers, but in the garment industry, 3% defects in B2B trading are acceptable for bulk orders.
If you find the major defects or problems of more than 5% of your fabrics and over 3% faulty range of goods, please contact us at [email protected] within 5 days of receiving your products and we will do our best to make it right.
Don’t forget to send us details of the fault, photos, videos and invoice details.
In the event of a faulty item, we are happy to remake or refund it.
All items can be refunded and remade, but the goods will cost a lot when shipped worldwide.. If you insist on returning the goods to us, the shipping should be at your own cost.
The return items must be in good condition and still in fine packaging.
Don’t forget to send us details of the fault, photos, videos and invoice details.
In the event of a faulty item, we are happy to remake or refund it.
All items can be refunded and remade, but the goods will cost a lot when shipped worldwide.. If you insist on returning the goods to us, the shipping should be at your own cost.
The return items must be in good condition and still in fine packaging.
Transportation reason
Our goods are shipped by global express and we pack the goods carefully in the event of damage in transit. So please check the package and goods carefully when you receive them.
If you find that the package is broken and the goods are damaged, please take pictures and videos and contact us and the express company immediately..We will help you solve the problem and correct it.
Our goods are shipped by global express and we pack the goods carefully in the event of damage in transit. So please check the package and goods carefully when you receive them.
If you find that the package is broken and the goods are damaged, please take pictures and videos and contact us and the express company immediately..We will help you solve the problem and correct it.
Message
If you have any suggestions or question for us.Please contact us.